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Terms & Conditions

  • Article 1 (Purpose)

    These terms and conditions aim to stipulate rights and obligations, and responsibilities and other necessary matters between LG CNS Co., Ltd. (hereafter referred to as “company”) and members, regarding the use of various services related to LG CNS IoT Platform provided by the company.

  • Article 2 (Definition of terms)

    The following section describes terms used in this agreement and their meaning.

    "Service” means various services related to LG CNS IoT Platform that is available to the “member”.

    “Member” refers to the customer who uses the “service” provided by the “company” by signing a use contract with the “company” by accessing the company “service” according to these terms and conditions.

    ""Non-member" refers to a person who uses the service provided by the service provided by the “company” without signing up as a “member”.

    “Customer” refers to an entity or organization that signed a “service” use agreement with the “company”.

    “ID” means a combination of characters and numbers that is set by “member” and approved by the “company” to identify a “member” and use the “service”.

    “Password” means a combination of characters, numbers, and special characters set by the “member” to confirm that the “member” is the “person who matches the given ID” and to protect the secret.

    "Posts” means information type articles (symbols and characters) and various links that the “member” posts on the “service” while using the service.

  • Article 3 (Posting and revision of the terms and conditions)

    The “company” posts these terms and conditions on the initial screen of the service so that the “member” can understand with ease.

    The “company” can revise these terms and conditions unless it doesn’t violate related laws such as the “Act on the Regulation of Terms and Conditions” and the “Act on Promotion of Information and Communications Network Utilization and Information Protection (hereafter referred to as “Information and Communication Network Act”), etc.

    When the “company” revises the terms and conditions, the company should specify the application date and reason of revision and announce the revised terms and conditions along the current terms and conditions from 30 days before the application date to the day before application, according to the method specified in the paragraph 1). However, if the terms and conditions are revised that are disadvantageous to members, it should be clearly notified to members using an electronic means (e.g., e-mail or agreement window during sign-in) for a certain period of time, besides notice.

    If the company announced or notified clearly that if the member doesn’t express member’s intention within 30 days, it will be regarded that the member has expressed the member’s intention, while announcing or notifying the revised terms and conditions in accordance with the paragraph 3), it will be read as consent if the member expresses a disapproval intention explicitly.

    If the member doesn't agree to the application of the revised terms and conditions, the company cannot apply the revised terms and conditions. In this case, the member can terminate the use contract. However, the company can terminate the use contract, if there is a special circumstance that the existing terms and conditions for use cannot be applied continuously.

  • Article 4 (Concluding a use agreement)

    The use agreement is concluded when a person who wants to be a “member” (hereafter “sign-up applicant”) agrees to the terms and conditions and signs up for membership, and the “company” accepts the application.

    As a rule, the “company” should accept the “service” use request of the “sign-up applicant”. However, the “company” can reject the application or terminate the use agreement later the application falls into the following cases.

    A. If the sign-up applicant has lost membership before according to these terms and conditions, except that the “company” approves sign-up again.

    B. If the sign-up applicant is not the employee of the “company” or customer company.

    C. If the applicant has filled in false information or have not filled in the information required by the “company”.

    D. If the application cannot be approved due to a cause attributable to the user or the applicant has violated all the matters that are required.

    The “company” can delay approval if there are no enough facilities related to the service or a technical or business problem.

    The use agreement shall take effect when the “company” indicates sign-up completion in the application procedure.

  • Article 5 (Change of the member information)

    The member can retrieve and modify their own personal data at any time on the Account screen. However, the e-mail address cannot be modified as it is required for service management.

    If the information mentioned for applying for sign-up is changed, the “member” should modify the information online or notify it to the “company” using an e-mail or other methods. The “company” will bear no responsibility for any disadvantages caused by failure to notify changes to the “company”.

  • Article 6 (Obligation of personal data protection)

    The “company” shall make efforts to protect the personal data of the “member” as provided by the relevant act and subordinate statute such as the “Information and Communication Network Act”. Relevant laws and privacy policy of the “company” shall apply to the protection and use of the personal data. However, the privacy policy of the “company” shall not apply to the linked site, other than the official site of the “company”.

  • Article 7 (Obligations of the “member” regarding the management of the “ID” and “password”)

    The “member” is responsible for managing their own “ID” and “password” and should not allow the third party to use.

    The “company” can limit the use of the “ID”, if the “ID” of the “member” can disclose the personal data, or is anti-social or harmful to our traditional custom, or mistake the member for the “company” or company’s operator.

    If the “member” becomes aware of the illegal use or third party’s use of their “ID” or “password”, the member should inform it to the “company” immediately and follow the guide of the “company”. If the “member” in question doesn’t inform illegal use to the “company” or doesn’t follow the guide of the “company” after notification, the “company” will bear no responsibility for the disadvantage caused by such non-compliance.

  • Article 8 (Notification to the “member”)

    If the “company” notifies to the “member”, the company can use the e-mail address in the service unless stipulated otherwise in these terms and conditions.

    If the “company” needs to notify all members, the “company” can post notification on the bulletin board of the “company” for more than 7 days, instead of the method specified in paragraph 1.

  • Article 9 (Obligations of the “company”)

    The “company” will not commit behavior that is prohibited by relevant laws or these terms and conditions or is against beautiful and fine custom, and will do its best to provide the “service” continuously in a stable manner.

    The “company” should have a security system to protect the personal data so that the “member” can use the “service” safely, and notify and comply with the privacy policy.

    The “company” should have personnel and systems needed to handle user’s complaints and damage relief request properly that can occur while using the service.

    The “company” should handle a comment or complaint raised by the “member” with regard to service use, if such a comment or complaint is justifiable. The “company” should inform the handling process and result of the comment or complaint raised by the “member” to the “member” using the bulletin board or e-mail.

  • Article 10 (obligations of the “member”)

    The “member” should not conduct the followings.

    1. Registering false information when applying for the service or modifying the information.

    2. Illegal use of another's personal data

    3. Modifying the information posted by the “company”

    4. Sending or posting the information that is not prescribed by the “company”시

    5. Infringement on the intellectual property right of the "company" or other third parties

    6. Compromising the reputation of the "company" or other third parties, or impeding business

    7. Disclosing or posting obscene or violent message, image, voice, or information that can harm good public order and customs in the "service”

    8. Use of the “service” for the commercial purpose without the consent of the company

    9. Other illegal or improper practices

    The “member” should comply with related laws, regulations in these terms and conditions, use information, cautions announced with regard to the “service”, and matters notified by the "company"; and should not conduct an act that can obstruct company business.

  • Article 11 (Provisioning of the “service”, etc.)

    The company provides the following services to the members.

    1. Service registration, retrieval, and management service

    2. All services that are additionally developed by the “company” or provided to the “member” based on the partnership agreement with other companies.

    The company can sub-divide the “service” in a certain range and specify different use time for each range. However, it should be notified in advance in these situations.

    As a rule, the “service” will be provided 24 hours a day, 7 days a week.

    The “company” can stop providing the “service” temporarily for maintenance or replacement of the information and communication facility (e.g., computer), or if there are considerable operational reasons such as malfunction and lost communication. In this case, the “company” will notify it to the “member” using the methods specified in Article 8, “Notification to the member”. However, the “company” can notify later under unavoidable circumstances.

    The “company” can conduct routine inspection if needed to provide the service and the routine inspection time should be notified on the service provision screen.

  • Article 12 (Change of the “service”)

    The company provides the following services to the members.

    1. Service registration, retrieval, and management service

    2. All services that are additionally developed by the “company” or provided to the “member” based on the partnership agreement with other companies.

  • Article 13 (Information provision and advertising posting)

    The “company” can provide various information that deems necessary while the “member” is using the “service” using notice or e-mail. However, the “member” can refuse to receive the e-mail at any time except the e-mail contains the transaction related information or is a reply to the customer inquiry in accordance with the relevant laws.

    The “company” can place an advertisement on the service screen, homepage, or e-mail with regard to “service” operation. The “member” who has received an e-mail with an advertisement can request the “company” to stop sending such an e-mail.

    The “user” should not take actions such as modification, change, or restriction of the posts or other information with regard to the service provided by the company.

  • Article 14 (Copyright of the “posts”)

    The copyright of the “posts” posted by the “member” in the “service” belongs to the author of the posts in question.

    The “posts” posted by the “member” in the “service” can be exposed in the search result or “service” and related promotion, and can be partly modified, duplicated, or edited within the limits required for such exposure. In this case, the company will abide by the copyright act and the “member” can take actions at any time such as the deletion of the posts in question, excluding from the search result, and non-disclosure, using the customer center or administrative function inside the “service”. To use the “posts” of the “member” using other methods, the “company” should obtain consent from the “member” in advance using an e-mail.

  • Article 15 (Management of the “posts”)

    If the “posts” of the “member” includes the contents that violates relevant laws such as the “Information and Communication Network Act” and “Copyright Act”, the administrator can request to stop posting or delete the “posts” in question in accordance with the procedure required by the relevant laws, and the “company” should take actions according to relevant laws.

    The “company” can take tentative actions against the “posts” in question according to relevant laws if there is a reason of being recognized as the “breach of rights” or other company policies or relevant laws are violated.

    The details of this Article follow those stipulated in the “Information and Communication Network Act” and “Information and Communication Network Act”.

  • Article 16 (Attribution of rights)

    The copyright and intellectual property right of the “service” belong to the “company”. However, the “posts” of the “member” and the copyrighted work provided according to the partnership agreement are excluded.

    The “company” grants the rights of using the ID, contents, and application only to the “member” with regard to the service according to the use conditions set by the “company”, and the “member” cannot dispose them (e.g., transfer, selling, provision of security).

    The “member” should not use the data obtained from the “company” (downloaded file, captured screen, scrapped text, etc.) for commercial purposes.

    When the “member” posts or redistributes the data obtained from the “company” (downloaded file, captured screen, scrapped text, etc.) in another physical space or web site, the “member” must specify the source (LG CNS IoT Platform) with its URL (http://infiot.lgcns.com) and set a link to this web site. Otherwise, the “company” can make the “member” take legal responsibility in accordance with relevant laws.

    If the “member” posts or alters the data obtained from the “company” (downloaded file, captured screen, scrapped text, etc.) without authorization, the member should take all legal responsibilities arising from breach.

    Some data served by the "company" cannot be basically posted or redistributed and the "company" specifies such data on its web site.

    The use authority and rights of the application obtained by the "member" using the “service” of the "company" shall be decided by the terms and conditions specified by the software right holder (person or company) in software.

  • Article 17 (Cancellation or termination of the agreement, etc.)

    The "member" can apply for the termination of the use agreement using the Account menu at any time and the "company" should process the application immediately as provided by relevant laws.

    If the "member" terminates this agreement, all data of the "member" will be deleted immediately according to the relevant laws and privacy policy.

    Even though the "member" terminates this agreement, any “posts” created by the "member" will not be deleted. Therefore, the "member" should delete the posts if the "member" wants before canceling membership.

  • Article 18 (Use restriction, etc.)

    If the "member" has violated the obligations specified in these terms and conditions or disturbed the normal operation of the “service”, the "company" can restrict “service” use by stages, such as a warning, temporary suspension, and permanent suspension.

    Despite the preceding paragraph, the "company" can force permanent suspension immediately if the "member" has violated the relevant laws, such as illegal use of other´s name, providing illegal software in violation of the “Copyright Act”, operation interruption, illegal communication and hacking that violates the “Information and Communication Network Act”, distribution of malicious software, and violation of the access right. In this case, the "company" will not make up for permanent service suspension separately.

    If the use of the “service” is restricted or the agreement is terminated according to this article, the "company" notifies it to the "member" according to Article 8, “Notification to the "member"”.

    The "member" can make a formal objection against use restriction according to this article, using the procedure prescribed by the "company". In this case, the use of the “service” will be resumed instantly if the "company" recognizes the objection as justified

  • Article 19 (Limitation on liability)

    If the "company" cannot provide the “service” due to natural disasters or force majeure, the "company" will be relieved of service provision responsibility.

    The "company" shall bear no responsibility for “service” unavailability due to a cause attributable to the "member".

    The "company" shall bear no responsibility for the reliability and accuracy of the information, data, and fact that were posted by the "member" with regard to the “service”.

    The "company" shall be relieved of any responsibilities for the transaction using the “service” among “members” or between the "member" and the third party.

    The "company" shall bear no responsibility for the use of the free-of-charge service, unless specifically stipulated by the relevant laws.

  • Article 20 (Dispute settlement)

    The "company" shall establish the customer service and damage compensation handling organization to reflect a fair opinion or complaint raised by the "member" and compensate for damages.

    The "company" shall handle the complaint and opinion raised by the “member” preferentially. However, the "company” shall notify the user of the reason and handling schedule, if the complaint and opinion cannot be processed quickly.

    If the user applies for the counter-measures against damages with regard to the dispute over the e-Commerce between the "company" and “member”, both parties may follow arbitration of the Fair Trade Commission or the dispute mediation organization requested by the city mayor or province governor.

  • Article 21 (Governing law and jurisdiction)

    A lawsuit raised between the "company” and user shall be governed by the laws of Republic of Korea.

    The processing of the lawsuit regarding the dispute between the "company" and user shall be based on the address of the user when the petition was filed. If the user's address is not available, the exclusive jurisdiction of the local court having control over the place of residence shall apply. However, if the user address or place of residence is not accurate when the petition is filed, a competent court shall be determined by the code of civil procedure.

    If the user’s address or place of residence is in a foreign country, the lawsuit over the dispute between the “company” and the user shall be under the jurisdiction of the Seoul Central District Court of the Republic of Korea, despite the preceding paragraph.